At Rewa, we care deeply about your satisfaction and want you to feel confident with every purchase.
Return Window
You may initiate a return within 30 days of delivery.
Returns
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Items must be returned in their original condition, including packaging and certificates.
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Returns without the original certificate will not be accepted under any circumstances.
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Return shipping is the customer’s responsibility and must be handled with care.
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We do not cover international customs duties or taxes on returns.
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Returns for customized or made-to-order items are not accepted unless approved by our team.
Exchanges
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In case of an exchange request, Rewa will arrange the pickup at no extra cost to you.
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The item must meet our return condition standards to qualify for an exchange.
Additional Notes
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Ensure the item is securely packaged for return to avoid damage in transit.
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For EU-based customers, if applicable, rights under the Consumer Rights Directive (CRD) will also apply.